(xv)  the particulars of facilities available to citizens for obtaining information, including the working hours or a library or reading room, if maintained for public use:

The office of State Transport Controller is easily accessible to the public. The public can meet the officers and staff and seek any information. All the employees have been directed to provide assistants to the public seeking information. The office is open on all working days from Monday to Friday from 9.00 AM till 5.00 PM excepting gazette holidays.